Commercial Disclosure
Effective date: August 27, 2026
Last updated: August 27, 2026
Disclosure under Article 11 of Japan’s Act on Specified Commercial Transactions (特定商取引法).
| Service provider | Shotoka株式会社 (Shotoka K.K.) |
|---|---|
| Representative | Chrons Otto |
| Address | 〒810-0001 Fukuoka PARCO Shinkan 5F, 2-11-1 Tenjin, Chuo-ku, Fukuoka-shi, Fukuoka, Japan |
| Phone | 080-1693-5945 Business hours: weekdays 10:00–18:00 JST |
| [email protected] | |
| Website | https://kikigo.app |
| Free allowance | Before subscribing, a user currently receives up to 500 free exercises, with no credit card and no time limit. It does not automatically convert to a paid plan, and no automatic charge follows when the allowance is exhausted. |
| Paid service | Kikigo language-learning service, offered through monthly and annual subscriptions. Paid access requires a separate express order. |
| Price | The tax-inclusive price for each plan is displayed on the subscription purchase screen before ordering. |
| Additional charges | No service charges beyond the displayed subscription price. Internet, data, and carrier charges are the customer’s responsibility. |
| Payment methods | Credit card and any other payment methods displayed on the purchase screen. |
| Payment timing | Charged when the subscription begins and at the beginning of each monthly or annual renewal period. |
| Service delivery | Access is provided immediately after successful payment, except during maintenance or an unexpected service interruption. |
| Automatic renewal | Subscriptions renew automatically for the same billing interval unless cancelled before the next renewal date. |
| Cancellation | Cancel through the account settings made available in Kikigo or contact [email protected]. Cancellation takes effect at the end of the current paid term, and access remains available until then. |
| Returns and refunds | Because Kikigo is a digital service, payments are generally non-refundable and no prorated refund is provided for unused time. This does not limit remedies required by law. Verified duplicate charges, billing errors, or a material failure to provide the paid Service may qualify for a refund or account credit. If Shotoka ends a paid subscription for a reason other than the customer’s breach, unlawful conduct, non-payment, or customer-attributable security risk, unused prepaid fees are refunded pro rata. |
| Application validity | No separate application validity period applies unless a purchase screen or specific offer clearly states one. Displayed prices and promotions apply only while shown. |
| System requirements | A supported device, internet connection, reasonably current web browser, speakers or headphones, and microphone access for speaking features. Available functions may vary by device and browser. |
| Other conditions | Please review the Terms and Conditions and Privacy Policy. |